Frequently asked questions


We landed and wanted to go for a coffee. Is that possible?

Unfortunately, this is not possible, as our schedule depends on plane arrivals. Therefore, call us as soon as you have picked up your suitcases, and then go up to the departure area. A driver is already with your car on site.

I'm down here by the taxis and buses and can't find my car...

You probably are downstairs at the arrival area. Please go back to the terminal and go up to the departure area (escalator or elevator).

How do I find the driver when I want to get my vehicle back?

Der steht mit Ihrem Auto oben am Abflugbereich in der zweiten Fahrspur.

How does the payment work?

Payment is due in cash when you get your car back. We will send you an invoice with the stated VAT by e-mail.

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